Refund & Cancellation Policy

1. Scope

This policy applies to all engagements with TRP Solutions LLC, dba The Revenue Pros. Our pricing is a one-time project cost, not a subscription or monthly retainer, so there is nothing to cancel on a recurring basis.

2. The $2,000 setup fee

• Refundable in full if you cancel within three (3) business days of payment and before any account or campaign work has begun.
• Non-refundable once work has started. Work is considered started when we begin claiming, accessing, or building your Google Business Profile, configuring call tracking, or building advertising accounts.

We will tell you in writing when setup work is scheduled to begin so the three-day window is clear.

3. The project fee (up to $7,000)

The project fee is billed in two milestones:

• Milestone 1 — project kickoff. Billed when the build phase begins.
• Milestone 2 — campaign launch / project completion. Billed when campaigns go live or the agreed deliverables are completed.

If you cancel mid-project, only the undelivered milestone portion is refundable. Any milestone whose work has already been delivered is not refundable. If a milestone was paid but its work has not begun, that milestone amount is refunded in full.

4. Third-party advertising spend

Money paid directly to advertising platforms is not collected by us and is not part of any refund we issue. Those funds are governed by the platform's own terms.

5. How to cancel

Send written notice to info@therevenueprossolutions.com or call (317) 618-7398 and follow up in writing. Include your business name and the date of your engagement. We will confirm receipt and tell you in writing what portion, if any, is refundable.

6. Refund processing

Approved refunds are issued to the original payment method within ten (10) business days of written confirmation. Your bank or card issuer may take additional time to post the credit.

7. Performance and refunds

Refunds are based on work delivered, not on advertising outcomes. We do not guarantee a specific number of calls, leads, or jobs, and results vary by trade, market, competition, budget, and how quickly calls are answered.